South East European University
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Business Informatics (2022-2023)

Study Cycle: Second Cycle (Postgraduate)
Faculty: Contemporary Sciences and Technologies
Academic year: 2023 / 2024
Title: Master of Business Informatics
ECTS: 60 (1 year) Accrediation
Decision: Decision for starting of the program

Business Informatics (BI) is a widely known discipline in continental Europe. Even though it is similar to Information Systems, it focuses more on the technical issues, including Information Systems and structural approaches for modeling and analyzing of the business processes and problems. BI is particularly important in the field of economy and enterprise environment, which is characterized by strategic joining, outsourcing, physically distributed operating environments and global business partnerships. New strategies, techniques, tools and technologies for the development of an appropriate field such as BI will be the main objective of the program. Understanding both business and informatics is of huge importance to the work of all business professionals, including the executive managers who determine the strategic organization direction, the information professionals who design and deliver new information services; accountancy and finance managers who use information systems for managing the finances and business reports; and marketing and sale managers who use information systems to follow customer purchase and promote new products. Business Informatics is a study of the Information Technology in business context. The information has become the key business resource which lead to the creation of new careers for the individuals who understand how to operate with the information. These “knowledgeable workers”- people who understand how to store, retrieve, analyze and inform information- currently have a promising and productive career which is imposed on them. This balance also reflects the relation between the theoretical and practical subject content acquired through lectures, instructions, seminars, sessions in computer laboratories and self- study. The course knowledge is acquired through different approach methods including exam sessions, in-class tests, tutorials, individual tasks, group work and presentations. Students are expected to demonstrate inventiveness and originality aspects. The instruction objective is to provide students with quality study experiences which will provide them with best possibilities to understand the course fields and realize their maximum potential.

With the Master of Science in Business Informatics, the graduates will find employment in the fields of system development, software project management, ultimate users of IT support, programming, and as business system analysts, system analysts. For this reason, the individuals who have not only the ability to design technical, computer-based solutions, but also have the ability to notice the possibilities of IT from a business perspective, will be sought for employment by every organization. Students will be equipped with the following skills:

  • To manage information function in middle-size and big organizations
  • To analyze, plan and develop IT solutions which support the market needs.
  • To plan the required business analysis and business risk estimates.
  • To develop skillfulness, to contribute to the decision making, design and implementation of the changes in the business process.
Knowledge and understanding
  • Knowledge and understanding of business and informatics fields (economy, management, marketing, finances and, respectively, programming, databases, computer and information systems, networking and data engineering) on a level that extends the basic acquaintance of fundamental knowledge through elementary research-oriented knowledge and ability to demonstrate expertise in the treatment of real-world problems in the area.
  • Able to develop and apply original and creative ideas within the environment which requires knowledge in the interdisciplinary, overlapping and cross-linked areas of business and informatics and express specialist competences in the same way.
Applying knowledge and understanding
  • Can originally, critically, independently and creatively apply, use, develop and solve problems in new and unfamiliar environments in a multidisciplinary context of a real business and organizational environment.
  • Can plan, implement and evaluate independent research issues in the domain of business and implement and apply different methods and methodologies of software development in commercial businesses.
  • Can use a variety of software development tools and program them using shell scripts and compiled programs in standalone or web environments.
  • Can in an original, critical and creative way participate in the process of solving problems in new, unseen or unknown environments for software development.
  • Is able to organize software systems in order to solve different social, economic and / or technological issues.
  • Is able to participate in research projects as a basis for further academic development.
  • Demonstrates expertise in addressing real problems in the area of ​​software development and project management.
  • Can develop and apply original and creative ideas;
Making judgement
  • In an adequate way can gather, analyze and evaluate data using modern tools and systems for certain economic and/or information and organizational issues, usually from the perspective of management and marketing.
  • Argue ideas and concepts qualitatively and quantitatively from the business and organizational character using and implementing knowledge of information systems, corporate databases, and other software tools.
  • Has the ability to adequately assess the required deadlines, resources and risks in the planning, development, deployment and maintenance of software, using appropriate tools.
  • Can be tested, assessed and appropriately decide on a variety of possible IT solutions in commercial perspective.
Communication skills
  • Able to clearly and unambiguously communicate study outcomes and knowledge to specialist audiences form both business and informatics fields along with the ability to appropriate the style and form of expression to non-specialist audience.
  • Have competency for critically independent and creatively argued research, to evaluate methodologies and develop critiques and where appropriate to propose and defend new hypotheses.
  • Demonstrate ability for initiating, leading and taking responsibility for a work of individuals and groups where business and informatics competences are crucial for the type of the position.
Learning skills
  • Able to identify personal needs and directions for individual and autonomous study and to perform it in self-directed and autonomous manner in the common business and informatics areas.
  • Able to take responsibility for ongoing individual and group learning in specialized business and informatics fields within the networked economy, including defining learning objectives for medium and longer terms.

Semester 1

  • [MCS-303] [6 ECTS] Research Methodology
    The purpose of this course is to provide students with knowledge and understanding of different scientific theories and methodologies. Initially the student will be introduced to the conceptual, theoretical definitions and examples of all existing methods of research, hypothesis, direct and indirect variables, validation of the results, the conclusions BIAS and scientific qualitative and quantitative methodologies, "ground research" methodology and other methodological approaches. In each chapter the student will work on practical assignments. After completing the course the student will be able to explain thoroughly and understand the importance of basic scientific concepts, effectively search and find information-relevant literature, identify, describe and formulate scientific problems, make a careful choice of alternative research approaches, thoroughly described, compare and explain the advantages and disadvantages of different scientific methods for collecting quantitative and qualitative data, apply basic scientific methods to analyze quantitative and qualitative data, understand different frameworks for building theory and review and evaluate scientific publications.
  • [MCBI-01] [6 ECTS] Business Process Modeling
    Aims of the course program: Processes are the core technologies of all organizations for producing and delivering products and services that satisfy customer needs. Increasingly, in order to continue to serve their customers and remain competitive, organizations are required to continuously analyze, redesign, and improve their end-to-end core business processes in shorter and shorter time frames to achieve operational goals. Realizing this end-to-end business process integration requires an IT infrastructure that enables people, processes, and information to be integrated in a flexible manner. This course will explore how organizations can model business processes as the first step in achieving flexible and integrated business processes. The course will also examine the information technologies and architectures that show promise for enabling this business process integration. The course will provide students with the following: - A framework for understanding the design, control and improvement of business processes. Much of this material will be drawn from the field of operations management. - A methodology for analyzing, modeling, and designing business processes, including the use of simulation for measuring and comparing performance of various models. - Knowledge of the current and emerging information technologies and architectures as enablers of business process improvement, integration and automation.
  • [CM181] [6 ECTS] e-Business
    Course aims: The digital business enterprise, the creation of new business designs reached by blurring the digital and physical worlds, revolves around technologies that make information useable and mobile. This subject focuses on the digital ecosystem, the interplay between the physical and digital worlds, to explore the digital trends and innovations for businesses. Industry reports and discussion focus on deriving value from digital platforms to address business strategies. Topics include enterprise modeling frameworks, use of digital technology industry reports in business value creation, enterprise system platforms and interfaces.
  • [CM182] [6 ECTS] Collecting, Aggregating & Managing Data
    Course aims: The ever day increasing of the amount of data available as part of daily activities in business, science, education, entertainment, etc., has become an everyday concern and vocabulary. In addition, the need to work with large volumes of data, current applications are also challenged with multi-modal data, including unstructured and semi-structured data, image and video data, spatial and temporal data, and so on. All those data need to be managed. The need to collect, arrange, aggregate and manage data is a concern on a daily basis. This subject covers a part of data life cycle, including data collection, aggregation and managing. As most of data are stored in databases, also will be examined various database engineering approaches to support data management, including collection, aggregation, and maintenance. Data standards, quality store of data and the challenge of "big datasets" also will be considered. The next goal of the subject is the variety of data storage systems and technics.
  • [6 ECTS] Professional elective course
    • [MCBI3031] Business Intelligence and Analytics
    • [ECSIS-07] Systems Analysis and Design
    • [ECSSE-01] Software Project Management
    • [EM555] Data Warehouses
    • [ECSWMS-07] Cloud Computing Technologies
    • [EM558] Large Systems (ERP, CRM)
    • [ECSSE-03] Requirements Engineering
    • [EM557] Fundamentals of Business Administration

Semester 2

  • [CBI4010] [30 ECTS] Master Thesis
    This module enables students to transfer their skills and knowledge to research and carry out more complex tasks related to their master thesis. The module is designed to be fully practical and students to acquire the necessary knowledge and skills to approach writing the thesis. The module has unique return result-to enable students to write the master thesis with minimal difficulties, and with maximum efficiency. The course aims to improve research techniques and style of writing the paper, taking into account the prevention of the usage of illegal means, such as plagiarism and infringement of copyright, which are prohibited by the Statute of SEEU