South East European University
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SEEU with full capacity realizes online teaching and learning and administrative services for all students

The South East European University management continuously has promoted and encouraged distance learning in normal working conditions, where some of the study programs have been offered according to this regime. The state of emergency that is prevailing all over the world has made this way of teaching and learning more accessible, while SEEU with its pre-established experience, with full capacity, is offering students teaching and quality services, both academic and administrative.

Starting from March 11th this year, with the transformation of the teaching and learning process from conventional to online teaching, students have accepted and massively joined this way of teaching. From the Office of the Pro-rector for Academic Planning and Digitalization, which is led by Prof. Dr. Vladimir Radevski, informs that in the third week the online attendance of courses by students is greater than that during conventional teaching and reaches 85% and that all courses of actual study programs are realized according to the schedule.

“The aim is that the service for students to be full and timely both in terms of quality teaching, as well as on time provision of administrative services. Most activities are carried out by using virtual offices (chat room) with increased intensity, in order to respond timely to all student requests. Also, communication by email and telephone has not been interrupted, students and all interested parties receive these services on time and as in working under normal conditions”, says Pro-rector Radevski.

From the Office of the Pro-rector for Academic Planning and Digitalization, also inform that during the past three weeks, at the Faculty of Languages, Cultures and Communication, about 50 requests from students have been resolved, mainly for re-registration, arranging of graduation documentation, issuing of transcripts of grades, language proficiency certificates, arranging documentation for Erasmus projects, unblocking student accounts and similar.

With similar intensities, work has been done at the Faculty of Law, where 7 master and 1 doctoral defense have been organized online. In this faculty, 4 decisions have also been given for the completion of doctoral studies and 25 decisions for the completion of master studies. The defense of doctoral and master degrees has been done in accordance with the directives of the Government for social distancing, where part of the defense commission has been physically present, while part of the members of the commissions have observed the defense through online platforms.

Similar procedures were followed in the Faculty of Business and Economics, at the Faculty of Contemporary Sciences and Technologies, and at the Faculty of Contemporary Social Sciences.

In addition to the academic part, the administration services also are adapted and have provided all services to students of all study cycles.

“Requests mainly come by email, processed electronically through the platform Student Information System (SIS) and thus the services work without interruption. Also, official confirmations, certificates and transcripts are issued without interruption, in electronic form ", informs the Director of Student Services- Mr. Abaz Selmani.

During the three-week period from the beginning of the crisis with corona virus, the Dean's Offices, the Administrative Offices in the Faculties, the Student Services, the RET, the Rectorate administration, the Finance Office, the Human Resources Office, the Facility Service and all other services have organized their work, by realizing stewardships and respecting the social distancing protocols.